Problem Medical notes are cumbersome for clinicians and practitioners to complete because Electronic Medical Records (EMRs) prioritize compliance over utility. This means that most are not user-friendly or multimodal in the way we have come to expect from modern digital tools. More specifically, there are no documentation solutions specifically geared towards arts therapists.
Solution
This solution was co-designed alongside practitioners who think and work outside the medical model. Following Kat Holmes’ notion of “inclusive design,” I conducted a small sample of ethnographic research with therapists and met regulary with a neurodivergent expressive arts practitioner. We solved for those typically excluded from the creation of traditonal EMR tools.